Monday, January 27, 2014
Regarding Recent Events
To all our valued customers. As you may know, Van Horne's had a burglary around 7:20 AM on 1/23. The two people involved broke some glass and took a small amount of our least valuable inventory. It is and has been our policy to secure the vast majority of our jewelry along with ALL of our customers items in one of our vaults. None of these items were taken and are secured as normal. We were actually open for business on Thursday and are continuing with the necessary repairs. This hiccup will only make us stronger and better able to serve our many customers. Thank you for your business.
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ReplyDeleteIt’s really reassuring to know that none of the customer items were touched during the burglary. Break-ins like this can shake a business but the way you handled everything shows real professionalism. I like that you continued operations so quickly it says a lot about your commitment. Honestly, I wish more services I use showed this level of responsibility. Even when I search for help to do my exam for me I look for the same level of trust and transparency.